Thank you for shopping at tossits.us. This Shipping Policy outlines our procedures and regulations regarding order processing, dispatching and delivery.
Orders will be processed within 1 to 3 working days after successful payment.
Order processing is conducted from Monday to Friday, excluding weekends and public holidays.
Orders placed after 4:00 PM on Friday will be processed on the following Monday.
Once your order is shipped, you will receive a shipping confirmation email containing your logistics tracking number and delivery details.
Please note that order processing time is different from logistics transportation time.
Currently, we provide shipping services for customers located in the United States.
The scope of deliverable destinations may vary according to the service coverage area of our cooperative carriers. If you are unable to select your region at checkout, it means that delivery service is temporarily unavailable for that destination.
Estimated delivery time varies by destination.
United States
Estimated delivery time: 7–12 working days
The above delivery times are estimates only. Actual delivery time may be affected by customs clearance, weather conditions, carrier delays and other factors.
Shipping fees will be automatically calculated at checkout based on the shipping destination and order details.
We may launch free shipping promotions from time to time. If any such promotion is ongoing, relevant information will be prominently displayed on the checkout page.
Once an order is shipped, the paid shipping fee will not be refunded.
After your order is shipped, you will receive a tracking number via email.
Tracking information may take 2 to 5 working days to update, depending on the processing speed of the carrier.
For international orders, customs duties, taxes or import fees may be incurred in accordance with the regulations of the destination country or region.
Such fees are determined by the customs authorities of the destination country and shall be fully borne by the customer.
Although we cooperate with reliable logistics service providers, delivery may still be delayed due to the following reasons:
Customs inspection
Severe weather conditions
Logistics carrier service interruption
Peak seasonal demand
If your order is not delivered within the estimated time frame, please contact our customer service team for assistance.
It is the customer’s responsibility to provide accurate delivery information at checkout.
If an incorrect or incomplete address is provided and the order has already been shipped, we may be unable to modify the delivery address.
If the package is returned due to incorrect address information, additional shipping fees may apply for reshipment.
Tongcheng Longping Plastics Co., Ltd.
Phone: +86-18056908871
Email: support@tossits.us
Address: Near National Highway 206, Juhao Team, Yiluo Village, Xindu Town, Tongcheng City, Anqing City, Anhui Province, China
Postal Code: 231470
Delivery Destination Currently, we offer delivery services to customers located in the United States. Estimated Delivery Time: 7–12 business days
Tossits are built to last, but if something isn’t right, we’ve got your back. Our quality guarantee makes it easy to get a hassle-free resolution if there’s ever an issue.
Changed your mind? No problem. We offer a 30-day satisfaction guarantee with full refunds for unopened bags. We stand behind our product and our service.
Need help? We’re here for it. If you have any questions or run into an issue, just click the Contact Us button in the footer below and we’ll get back to you as soon as we can.